| Q - Do you provide hard copy of your ISO15189 UKAS accreditation certificate, price list and test repertoire? |
| A - These can be obtained by contacting the Laboratory Manager or Personal Secretary. |
| Q - Can you tell me the price of a specific test |
| A - Prices relating to a specific test can be obtained by contacting the laboratory via telephone (0114 2269196) or email
(sht-tr.enquiriesPRUsheffield@nhs.net) |
| Q - I have an enquiry regarding an invoice I have received, who should I speak to? |
| A - Contact our Business Support Manager, Siobhian Cassidy. See Contacts tab for details |
| Q - Who should I contact for enquiries regarding assays for research projects, studies or trials? |
| A - Contact Lead Laboratory Manager or Deputy Laboratory Manager. Please note that tests for research purposes may be available that are not contained in our standard laboratory test repertoire |
| Q - Can I add a test on to a sample that has previously been sent to you? |
| A - Yes, please contact the Laboratory with your requests. The majority of samples are kept for approximately 3 months |
| Q - How do you Quality assure tests where no EQA Scheme is available |
| A - Where possible we participate in alternative forms of External Quality Assessment including sample exchange with other laboratories. For all our assays, we use independent third party material for internal QC |